Data Analysis | MCG Support

📄️ Process Analysis

Dashboard for analysing monitored processes with top consuming cpu/memory.

📄️ Applications Overview

Get an instant summary view of the monitored web and desktop application's current status.

📄️ Desktop Application Analysis

Provides information regarding the overall health, performance, users, operating systems, locations, and resource usage related to the installed desktop applications.

📄️ Template and Notification Manager

Template Manager basically monitor and report on potential issues that could affect user experience.

📄️ Event Summary

This dashboard helps monitor activity and potential issues within the UXM system itself.

📄️ UXM Usage Dashboard

This dashboard acts as a digital watchdog for user activity within a system. It compiles data on login attempts to help administrators identify potential security risks.

This dashboard functions as a central hub for monitoring and managing endpoint devices within a network. It offers a comprehensive view of various devices managed by UXM, allowing IT administrators to proactively maintain device health and ensure system security.

📄️ Endpoints

This dashboard, offers a comprehensive view of all managed endpoint devices within your network. It functions as a central monitoring hub, allowing IT administrators to:

📄️ Maintenance Reports

Maintenance - Browser Extensions Rollout

📄️ Metrics to Access MS Teams User Experience

Microsoft defines quality as a combination of service metrics and user experience. This aligns with the famous quote by Peter Drucker: "You can't manage what you can't measure." Therefore, measuring both service health and user sentiment is crucial for delivering exceptional quality within Microsoft Teams.

📄️ Synthetics Dashboard

Introduction

📄️ Stop and Blue Screen Errors

This dashboard helps identify and troubleshoot critical errors (stop errors or blue screen errors) users might encounter during video conferences.

📄️ Endpoint Reboot Monitoring

Overview

📄️ Website and Browser Error Monitoring Dashboard

Introduction

📄️ Application Crashes Dashboard

The Application Crashes Dashboard is an invaluable resource for IT professionals overseeing enterprise desktop client estates. It facilitates real-time monitoring and analysis of application stability, offering insights into crashes and usage patterns. This empowers support teams to swiftly identify, troubleshoot, and rectify issues, thus maintaining business continuity and ensuring a seamless operational flow.

📄️ Endpoint - Boot Diagnostics

Understanding the different components of Windows boot time can help you diagnose and improve your system's startup performance.

📄️ Citrix - End User Experience Scorecard

About ICA

📄️ Application Dashboard

Access to useful information regarding the overall health, performance, usage time, locations, and errors related to the installed web and desktop applications.

📄️ Web Application Analysis

Displays useful information regarding the overall health, performance, users, locations, browsers, and network data related to the installed web applications.

📄️ Endpoint issues detected

Stability

📄️ Application Usage

Dashboard to analyze application usage, the UXM desktop agent monitors application in foreground every 3 seconds, summaries it and sends it to UXM at the configured interval in the Process Monitor (Default each 5 minute)