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Endpoint issues detected

Endpoint issues detected

Stability

IDNameDescriptionRemediationDefault warning thresholdDefault critical thresholdOS
100BSOD

Detect if Stop or BSOD errors occured 1-3 times per day on endpoint.

|   | 1 | 3 | Windows 7+ | | 101 | Device Errors (Not available requires new UXM Desktop agent) |   |   | 1 | 3 | | | 102 | Incorrect last shutdown |   |   | | | | | 103 | Application crashes per day |

Detect if endpoint has over 5 daliy application crashes in foreground or background processes.

|   | 5 | 50 | Windows 7+ | | 104 | Application hangs per day |   |   | | | | | 105 | Critical: Endpoint has worn-out battery with under % rated capacity  

Warning: Endpoint has battery with under % rated capacity | Detect if battery wear is under 50% or 75% for endpoint. |   | 50% | 75% | Windows 7+ MacOS |

 

Performance

IDNameDescriptionRemediationDefault warning thresholdDefault critical thresholdOS
200Avg. CPU Utilization Over (%) for 4 hours during day

Detect if endpoint is using over 85% of CPU for 4 avg 1 hour periods during the day.

|   | 85 | 90 | Windows 7+ MacOS Linux | | 201 | Avg. Memory Utilization Over (%) for 4 hours during day |

Detect if endpoint is using over 85% of memory for 4 avg 1 hour periods during the day.

|   | 85 | 90 | Windows 7+ MacOS Linux | | 202 | System OS disk GB free below |

Detect if endpoint has under 5 GB free space on system OS disk.

|   | 5 GB | 3 GB | Windows 7+ MacOS Linux | | 203 | System OS disk % free below |

Detect if endpoint has under 10% free space on system OS disk.

|   | 15% | 10% | Windows 7+ MacOS Linux | | 204 | RDS/Citrix latency(ms) |   |   | | | | | 205 | Avg. Logon Time(sec) | Detect if logon times are over 60 (slow) or 300 (very slow) seconds. | | 60 sec | 300 sec | Windows 7+ |

 

Security

IDNameDescriptionRemediationDefault warning thresholdDefault critical thresholdOS
300OS Approaching End-of-Life (months)
Generates issue if OS is nearing being end-of-life, using data from <https://endoflife.date>

|   | 3 months | 6 months | Windows 7+ | | 301 | OS is End-of-Life | Generates issue if OS was detected as being end-of-life, using data from <https://endoflife.date>

|   | | Yes | Windows 7+ | | 302 | Workstation not rebooted (days) |

Detect if last reboot is over X days for laptop and desktop endpoints.

|   | 14 days | 30 days | Windows 7+ | | 303 | Servers not rebooted (days) | Detect if last reboot is over X days for server endpoints. |   | 30 days | 45 days | Windows  Server 2008+ |