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Monitoring Microsoft Excel

Monitoring Microsoft Excel

You will have to download the profiles from here: Download Desktop agent software

And then import them to the MCG UXM controller: Managing Desktop profiles

Note that profiles are depending on language, these profiles supports the English Excel version and will have to be customized to support other languages.

 

Profiles

Launch

Measures how long time it takes to launch the Excel 2013 / Excel 2016 desktop app.

 

Start events:

ActionDescription
processLaunchStarts monitoring when the process excel.exe is launched. 

Complete events:

ActionDescription
ObjectShowStops monitoring when a window with a title that equals "Excel" is seen.
ObjectShowStops monitoring when a window with a title that ends with " - Excel" is seen.

 

Incomplete events:

ActionDescription
processLaunchDiscards the result if another excel.exe process is launched, only measures the last successful launch.

 

Create

 

 

Start events:

ActionDescriptionImage

Complete events:

ActionDescriptionImage

 

Incomplete events:

ActionDescription

 

Open

 

Save

 

UBA - LeftMouseClick

Monitors all mouse clicks in the application and gathers name of clicked element and Window Title, this is used for "User Behavior Analysis" to figure out what users are using in the application and how much time they spend working in it.

Please note that the measured response time is very small, the PC Agent waits for the first ObjectShow, ObjectNameChange or ObjectFocus event that happend, you will have to create profiles for each Transaction you want to monitor and get the Real User Experience from.

 

Start events:

ActionDescription
LeftMouseClickStarts monitoring when the user does a LeftMouse click in the Excel application.
Capture text of what is clicked on and use as Identifier in Splunk.
Capture Window Title and use as Title in Splunk.

Complete events:

ActionDescription
ObjectShow, ObjectNameChange or ObjectFocusStops monitoring when a ObjectShow, ObjectNameChange or ObjectFocus event happens.

 

Incomplete events:

ActionDescription
LeftMouseClickDiscards the result if the start events are seen again, only measures the last successful "LeftMouseClick" action.